Delete your Meet Me At Work account
Two delete paths depending on whether you’re an organisation administrator or an individual staff user.
If you’re an organisation administrator
An organisation administrator can permanently delete the organisation, every site, every meeting room, and every booking owned by that organisation. This is the action most people are looking for.
Sign in to the customer portal
Go to app.meetmeat.work and sign in with your administrator email. You’ll receive a magic-link by email; tapping it signs you in.
Open the Account page
Click the Account link in the top-right of the portal.
Choose “Delete my organisation”
At the bottom of the Account page is a Danger zone section. Click Delete my organisation.
Confirm
The portal will ask you to confirm. There are two options:
- Soft-delete (default): your organisation enters a 90-day grace period during which you can restore it from a link in the confirmation email. After 90 days, all data is permanently and irrevocably deleted.
- Permanent delete (GDPR): type
DELETEin the confirmation prompt to bypass the grace period. Your data is purged immediately. This action cannot be undone.
If you’re an individual staff user
Staff users can delete their own data without admin involvement. Two ways:
- From the iOS / Android app: open the app, tap Devices in the bottom tab bar, scroll to Danger zone, tap Delete my account. Type
DELETEto confirm. - From the web (form below): sign in with your email, then click the Delete my data button. Type
DELETEto confirm. Same cascade as the app.
The cascade cancels future bookings you organised (attendees emailed), strips your email from any other bookings you’re listed on, anonymises past bookings, and signs out every device. Past bookings stay in the organisation’s record as anonymous entries — that’s a record-keeping requirement for the organisation, not a copy of your personal data.
Delete my data — from the web
Sign in with the email you use to book. We’ll send a one-tap link.
Signed in as .
Type DELETE to confirm.
If neither route works for you, email support@meetmeat.work with the subject “Delete my personal data”. We’ll remove your data within 30 days under UK GDPR Article 17 (right to erasure).
What gets deleted, and what we keep
| Data | What happens |
|---|---|
| Bookings, attendees, recurring series | Permanently deleted at the end of the 90-day grace period (or immediately if you chose permanent delete). |
| Organisation details (name, address, currency, custom domain) | Permanently deleted on the same schedule. |
| Meeting rooms, sites, QR codes, room availability schedules | Permanently deleted on the same schedule. |
| Sub-admin invitations, members, sessions, push tokens, mobile app device sessions | Permanently deleted on the same schedule. |
| Stripe customer and subscription identifiers | Cancelled at deletion time and removed from our database. Stripe retains payment records under separate retention rules outside our control; see the Stripe privacy policy. |
| Invoices and tax records (paid customers only) | Retained for 7 years to satisfy UK / EU bookkeeping obligations; not deletable on request. After 7 years they are permanently deleted. |
| Cloudflare access logs (IP addresses, request paths) | Automatically rolled off within 30 days of capture; nothing extra to delete. |
Mobile app: signing out is not deletion
Tapping Sign out in the iOS or Android app removes your device session and revokes the push-notification token, but it does not delete your account. To permanently delete your data, use either the in-app Delete my account button on the Devices tab, or the form on this page.
Email support@meetmeat.work — we usually reply within one working day.